Presence Enabling the Mobile Worker
Mobile phones and PDAs often operate outside the IP communications environment and are thus unable to provide workers the same level of service received at their desks. Numerous new products, services and technologies are emerging to address mobile device integration into the enterprise communications and collaboration environment, including giving remote users the ability to manage their communications preferences and presence status.
In this podcase, senior analyst Mark Cortner discusses how to integrate mobile devices into the enterprise IP communications architecture, and trends among vendors and service providers.
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